Shipping Policy 

How are the artworks packaged?

Every Item sent by Lowood arts is packaged with care and follows our standardised, professional process. We know your purchase is precious, so we’ve designed several packaging methods to keep it safe on its way to you:

Shipped in a cardboard box

For large artworks that are stretched or framed, we use strong, protective cardboard boxes. Each piece is supported with plenty of cushioning so it arrives safe, flat, and ready to hang.

Shipped in a crate

For small stretched or framed artworks, or for very large and heavy pieces, we use custom-built wooden crates. These crates are designed for global art shipping, tightly sealed, and packed with materials that keep the artwork securely in place throughout its journey.

Shipped in a tube

For canvas & paper only orders, your piece will arrive rolled in a dent-resistant tube. This method is especially safe for oversized works and also keeps shipping costs lower. Once it arrives, you can easily have it stretched (placed on wooden stretcher bars) or framed by a local framer.

For works on paper, we highly recommend sending them straight to your framer upon delivery for careful, professional unrolling.

How long does delivery take?

Shipping time: Generally 5–10 business days with FedEx or DHL

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Who takes care of the delivery?

Depending on your location and the size of the artwork, we work with reliable carriers such as FedEx, DHL, TNT, and occasionally specialist art delivery companies for extra-large pieces.

Which countries do you deliver to?

We deliver almost everywhere our carriers operate —  we’ll find a solution. If you’re unsure, just reach out and we’ll make it happen.

How much does shipping cost?

Calculated at checkout. For heavier orders we will contact you with a price.

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If I buy several artworks, will they be delivered at the same time?

In most cases, yes. When possible, we ship multiple artworks together so they arrive at the same time.

Can I have artworks delivered to another country or person?

Absolutely. We’ll deliver to the address you specify in your order. Normally, we’ll coordinate the delivery date with the recipient listed. If it’s a gift or a surprise, just let us know!

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