Refund Policy
Returns & Exchanges
At Lowood arts, we believe that bringing art into your home should be inspiring, seamless, and worry-free. Our return and exchange policy is designed with clarity and simplicity.
Shipping Damage Protection
In the rare case your purchase arrives damaged, we will arrange a replacement or provide a full refund.
Please share photos of the damage and packaging so we can assist promptly. we will require you to return post the item free of charge,
30-Day Return Guarantee
You may request a return within 30 days of delivery, for any reason. If you receive an item with a quality issue or damaged, please contact us promptly for assistance. Please contact us. Once confirmed, we will send a new one to you ASAP.
Important Return Conditions
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Return requests must be submitted within 30 days of delivery.
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Once approved, you have 14 days to return the artwork.
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The artwork must be in original condition and securely packaged, ideally in its original box.